A late cancellation fee will apply to CAPS/psychiatry
appointments not cancelled by 11:59 p.m. the day
prior to the scheduled appointment.
CLASS ABSENCE
Excuses for missed classes are not issued. The
walkout statement may serve as proof of visit.
This will be given at the check-out station upon
request. Students may send electronic notification
of a class absence to professors through the
Notification of Absence form online at
noa.app.clemson.edu .If you are unable to report the
absence electronically, please contact the Office
of Advocacy and Success at 864-656-0935 for
additional assistance and guidance.
PATIENT RIGHTS AND RESPONSIBILITIES
SHS provides services that are founded on and
respectful of the rights and responsibilities of our
patients, which are listed below. A complete list is
available at
clemson.edu/studenthealth .RIGHTS
•
Treatment without discrimination based on
race, ethnicity, religion, sex, gender identity,
gender expression, sexual orientation, genetic
information, national origin, age, disability or
veteran status
•
Considerate and respectful care
•
Participation in treatment decisions
•
A tobacco-free environment
•
A safe environment free from mental, physical,
sexual and verbal abuse and neglect and
exploitation by staff, students and visitors
•
Report concerns about patient care and safety
(if concerns are not resolved by the SHS
director of nursing, director of CAPS, director
of administrative services or executive director,
patient may contact The Joint Commission at
jointcommission.org/report_a_complaint.aspx )RESPONSIBILITIES
•
Provide accurate information on complaints
including pain, past illnesses, hospitalizations,
medications and psychological treatment
•
Keep appointments (no-show fees will apply;
late cancellation fees will apply to CAPS/
psychiatry appointments)
•
Follow treatment plan
•
Meet any financial obligation for care, treatment
or services rendered by SHS
MEDICAL SERVICES
SHS provides ambulatory care for illness and
injury, pharmacy, lab, X-ray and specialty services,
including women’s health, sports medicine, allergy
and immunization, and travel clinics.
There are several ways patients can improve their
health care experience and access to treatment.
Patients are encouraged to schedule appointments
with a physician or nurse practitioner by
visiting the MyHealth-e web portal or calling
the appointment line. Patients should arrive 15
minutes prior to their scheduled appointment;
appointments will be rescheduled if patients arrive
late. Urgent problems or new injuries may be
seen without an appointment through the nurses’
clinic. Patients are assessed by a registered nurse
who provides treatment or makes an immediate,
same-day or next-day referral to a physician or
nurse practitioner.
SPORTS MEDICINE CLINIC
The SHS Sports Medicine specialists, in partnership