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A late cancellation fee will apply to CAPS/psychiatry

appointments not cancelled by 11:59 p.m. the day

prior to the scheduled appointment.

CLASS ABSENCE

Excuses for missed classes are not issued. The

walkout statement may serve as proof of visit.

This will be given at the check-out station upon

request. Students may send electronic notification

of a class absence to professors through the

Notification of Absence form online at

noa.app.clemson.edu .

If you are unable to report the

absence electronically, please contact the Office

of Advocacy and Success at 864-656-0935 for

additional assistance and guidance.

PATIENT RIGHTS AND RESPONSIBILITIES

SHS provides services that are founded on and

respectful of the rights and responsibilities of our

patients, which are listed below. A complete list is

available at

clemson.edu/studenthealth .

RIGHTS

Treatment without discrimination based on

race, ethnicity, religion, sex, gender identity,

gender expression, sexual orientation, genetic

information, national origin, age, disability or

veteran status

Considerate and respectful care

Participation in treatment decisions

A tobacco-free environment

A safe environment free from mental, physical,

sexual and verbal abuse and neglect and

exploitation by staff, students and visitors

Report concerns about patient care and safety

(if concerns are not resolved by the SHS

director of nursing, director of CAPS, director

of administrative services or executive director,

patient may contact The Joint Commission at

jointcommission.org/report_a_complaint.aspx )

RESPONSIBILITIES

Provide accurate information on complaints

including pain, past illnesses, hospitalizations,

medications and psychological treatment

Keep appointments (no-show fees will apply;

late cancellation fees will apply to CAPS/

psychiatry appointments)

Follow treatment plan

Meet any financial obligation for care, treatment

or services rendered by SHS

MEDICAL SERVICES

SHS provides ambulatory care for illness and

injury, pharmacy, lab, X-ray and specialty services,

including women’s health, sports medicine, allergy

and immunization, and travel clinics.

There are several ways patients can improve their

health care experience and access to treatment.

Patients are encouraged to schedule appointments

with a physician or nurse practitioner by

visiting the MyHealth-e web portal or calling

the appointment line. Patients should arrive 15

minutes prior to their scheduled appointment;

appointments will be rescheduled if patients arrive

late. Urgent problems or new injuries may be

seen without an appointment through the nurses’

clinic. Patients are assessed by a registered nurse

who provides treatment or makes an immediate,

same-day or next-day referral to a physician or

nurse practitioner.

SPORTS MEDICINE CLINIC

The SHS Sports Medicine specialists, in partnership