Presented by the MATRF

409 Daniel Hall
Clemson University
(864) 656-1260

Director
Dr. Tharon Howard

Assistant Director
Nicole Snell

Staff
Carly Finseth
Caroline Garmon
Helena Peace
Katy Ross
Sally Zhang

Persona: Sheila Luc, Academic Advisor

Academic Advisor

Sheila Luc
Academic Advisor

Gender: Female
Age: 48
Ethnicity: Caucasian
Family Status: Married

Computer Information

Computer: PC
Preferred Browser(s): Internet Explorer
Internet Connection Speed: High-Speed DSL

"The more research I can do, the better prepared my students will be."

About Sheila

Sheila works as an academic advisor at Clemson University. She spends most of her day consulting with undergraduate students with regard to their academic success. She also helps students find appropriate graduate school programs and assists with the research and application process.

Key Attributes

  • Friendly and helpful, easy to talk to

  • Focused

  • Skilled in research

  • Well organized

  • Has several academic degrees; highly educated

  • Is well-versed in admissions procedures for various colleges and universities

  • Interested in researching nationwide graduate programs and matching students to their best fit

Tasks

College Page

Sheila prides herself on being up-to-speed on all of the latest technologies, and she expects the websites for schools she visits to do the same. She would like to see RSS feeds, links to Twitter, Facebook, iTunesU, and other social media to help her stay connected to her students, as well as to students from other colleges and universities. By understanding the lifestyles students lead, she can help her students find their best fit in a graduate program. Thus, she is interested in seeing links to graduate quality of life (including extra-curricular activities), housing information, and scholarship and financial aid information and procedures, directly from the College page.

She also thinks it would be nice to have clearer links on the Clemson home page to help her navigate to the appropriate College, Department, and/or Program page(s). Links directly to undergraduate and graduate admissions procedures would be helpful as well. Lastly, she would like to see some links or content with regard to the College's mission statement.

Department Page

Since she mostly starts off her web search on the College page, Sheila would like to see easily accessible links from the College page to the Department page, and then from the Department page to each of the Programs in said Department. She also would like to see quick information on Departmental news, awards, honors, and scholarships, if available, and she would like to have easy access to contact information (faculty as well as staff) in case she has additional questions. She also feels strongly about having easy-to-find information on available financial aid and scholarships.

Program Page

Sheila visits the Program pages mostly to get course requirements, admissions procedures, program descriptions, and application deadlines - information that she then passes on to her students. Because she prides herself on helping her students find the best fit for graduate school, Sheila also searches the Program pages to look at photos and videos that may be posted of current students and faculty, in order to get a better feel for the people in the program.