Presented by the MATRF

409 Daniel Hall
Clemson University
(864) 656-1260

Director
Dr. Tharon Howard

Assistant Director
Nicole Snell

Staff
Carly Finseth
Caroline Garmon
Helena Peace
Katy Ross
Sally Zhang

Persona: Dr. Joe Brown, Department Chair

Department Chair

Dr. Joe Brown
Department Chair, Clemson University

Gender: Male
Age: 65
Ethnicity: Caucasian
Family Status: Married

Computer Information

Computer: PC
Preferred Browser(s): Internet Explorer
Internet Connection Speed: High-Speed DSL

"Keep it nice, simple, and informative."

About Dr. Brown

Dr. Brown works on campus at least five days a week. His responsibilities include teaching class, overseeing department affairs, and serving on academic committees. He spends the rest of his time researching for conference presentations, articles, and books, as well as keeping up with developments in his field.

Key Attributes

  • Resistant to unwarranted change

  • Practical

  • Takes pride in his work

  • Well organized

  • Values tradition

Tasks

College Page

Dr Brown uses the College site only as a portal to get to his specific department, a department within the college, or to the information of a faculty member. He is not likely to stay on the page longer than the time it takes to navigate to the information that he is interested in.

Department and Program Pages

Dr. Brown uses the department and program pages to look for contact information, information about other faculty members, and general to specific information about the department. He wants the information he is looking for to be presented in a logical, clear, and concise way. He does not want to be distracted by the presence of too much information. The calendar and links to social media does not fall in the category of "needed" information and so does not appeal to him. The faculty links should lead him to faculty information with pictures.